Terms of Service

1. Introduction and Acceptance of Terms

Welcome to RouteMe, operated by RouteMe Teknoloji A.Ş. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the RouteMe mobile application (the "App") and its related services.

By accessing or using the App, you signify that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines we may post. If you do not agree to these Terms, you may not use the App.

2. User Accounts

2.1 Account Creation and Eligibility

To use certain features of the App, you must register for an account. You must be at least 16 years old to create an account. By creating an account, you represent and warrant that you are 16 years of age or older and capable of forming a binding contract with RouteMe. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the App.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.4 Onboarding and Communications

If you initiate the sign-in process but do not complete your registration, we may send you emails to help you finish setting up your account. You can opt-out of these communications at any time.

3. User Conduct and Prohibited Uses

You agree to use the App only for lawful purposes. Prohibited conduct includes, but is not limited to:

• Engaging in any illegal or fraudulent activity.
• Harassing, abusing, or harming another person or entity.
• Posting content that is defamatory, obscene, hateful, or otherwise objectionable.
• Infringing any patent, trademark, copyright, or other intellectual property rights.
• Uploading material that contains software viruses or malicious code.
• Attempting to gain unauthorized access to any portion of the App.
• Reverse engineering or decompiling any part of the App.
• Using the App for any commercial purpose without our express written consent.
• Collecting personally identifiable information from the App without explicit consent.

4. User-Generated Content (UGC)

4.1 Ownership of Your Content

You retain all ownership rights to the content you create, upload, post, or transmit through the App, including routes, descriptions, photos, videos, and comments ("User Content").

4.2 License to RouteMe

By submitting User Content, you grant RouteMe a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the App and RouteMe's business.

This license extends to using your User Content for marketing, advertising, and promotional purposes related to RouteMe.

4.3 Public Nature of Shared Content

Unless you set your account to private, all routes you create and your user profile are publicly visible to other users of the App and may be indexed by search engines.

If you choose to set your account as private, only approved followers will be able to view your profile and routes.

4.4 Your Representations and Warranties

You affirm that you own or have the necessary licenses, rights, consents, and permissions to publish User Content you submit. You will be solely responsible for your User Content and the consequences of posting it.

4.5 Content Moderation

We reserve the right (but have no obligation) to remove, screen, edit, or block any User Content that violates these Terms or is otherwise objectionable, without prior notice.

• Harassing, abusive, or threatening toward other users.
• Obscene, indecent, or containing hate speech.
• Spam, promotional material, or irrelevant to the route.
• Infringing on third-party intellectual property.

4.6 Reporting Inappropriate Content

Users are encouraged to report any content that violates these Terms. RouteMe will review reports and take appropriate action.

4.7 Right to Erasure (Account Deletion)

If you delete your account, your comments may remain visible but will be anonymized (e.g., shown as 'Deleted User'), unless you manually delete them before closing your account.

4.8 Service Provider Status

RouteMe acts as a 'Service Provider' under applicable laws, including Law No. 5651 in Turkey. We are not responsible for the legality or accuracy of user-generated content, but we will act promptly to remove infringing content upon valid notice.

5. Intellectual Property Rights

The App and its entire contents, features, and functionality are owned by RouteMe Teknoloji A.Ş., its licensors, or other providers and are protected by Turkish and international intellectual property laws.

These Terms permit you to use the App for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works of any material on our App.

The RouteMe name, logo, and all related names and slogans are trademarks of RouteMe Teknoloji A.Ş. You must not use such marks without prior written permission.

6. Third-Party Services and Links

The App may integrate with or contain links to third-party websites and services (e.g., Google Maps, external navigation apps, Google and Apple for authentication). These are not owned or controlled by RouteMe.

RouteMe assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Your interaction with any third-party services is solely between you and that third party. RouteMe is not responsible for any issues arising from such interactions.

7. Payments & Refunds (If applicable)

Fees are non-refundable unless required by law.

Subscription Cancellation: Users may cancel anytime; no refunds for partial periods.

8. Termination

We may suspend or terminate your account immediately, without prior notice or liability, for any reason including breach of these Terms. Upon termination, your right to use the App will immediately cease.

9. Disclaimers

Your use of the App is at your sole risk. The App is provided on an "as is" and "as available" basis. RouteMe Teknoloji A.Ş. expressly disclaims all warranties of any kind, whether express, implied, or statutory.

RouteMe makes no warranty that the App will be uninterrupted, timely, secure, or error-free, or that results obtained from use of the App will be accurate or reliable.

10. Limitation of Liability

To the fullest extent permitted by applicable law, RouteMe Teknoloji A.Ş. shall not be liable for any indirect, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the App.

RouteMe's total cumulative liability to you shall not exceed the amount paid by you for accessing the App during the twelve (12) months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify and hold harmless RouteMe Teknoloji A.Ş., its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, or fees arising out of your violation of these Terms or your use of the App.

12. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice. By continuing to use the App after revisions become effective, you agree to be bound by the revised terms.

13. Governing Law & Dispute Resolution

Jurisdiction: These Terms shall be governed by the laws of Turkey, without regard to its conflict of law provisions.

Arbitration: Any dispute shall be settled by arbitration in Istanbul, Turkey, in accordance with the Istanbul Arbitration Centre's (ISTAC) Rules of Arbitration. Class actions waived.

14. Miscellaneous

Force Majeure: We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control.

Severability: If any provision of these Terms is held invalid, the remaining provisions will remain in effect.

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and RouteMe Teknoloji A.Ş. regarding the App.

No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Contact Us

For any questions about these Terms, or to report violations, please contact us at:

RouteMe Teknoloji A.Ş.

Email: support@routeme.io

Address: KONAKLAR MAH. AKÇAM CAD. NO: 23 IC KAPI NO: 6 BESIKTAS / ISTANBUL