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Terms of Service

Last updated: March 30, 2025

1. Introduction and Acceptance of Terms

Welcome to RouteMe, operated by RouteMe Teknoloji A.Ş. ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the RouteMe mobile application (the "App") and its related services.

By accessing or using the App, you signify that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines we may post. If you do not agree to these Terms, you may not use the App.

2. User Accounts

2.1 Account Creation and Eligibility

    To use certain features of the App, you must register for an account. You must be at least 16 years old to create an account. By creating an account, you represent and warrant that you are 16 years of age or older and capable of forming a binding contract with RouteMe. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the App.

2.2 Account Security

    You are solely responsible for maintaining the confidentiality of your account login information (e.g., username and password or third-party authentication credentials) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

2.3 Accurate Information

    You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. User Conduct and Prohibited Uses

You agree to use the App only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the App. Prohibited conduct includes, but is not limited to:

  • Engaging in any illegal or fraudulent activity.
  • Harassing, abusing, or harming another person or entity.
  • Posting or transmitting any content that is defamatory, obscene, indecent, hateful, discriminatory, inflammatory, or otherwise objectionable.
  • Infringing any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Uploading, posting, or otherwise transmitting any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
  • Attempting to gain unauthorized access to any portion or feature of the App, or any other systems or networks connected to the App.
  • Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the source code of the App or any part thereof.
  • Using the App for any commercial purpose without our express written consent.
  • Collecting or harvesting any personally identifiable information from the App (e.g., usernames, email addresses) without explicit consent.

4. User-Generated Content (UGC)

4.1 Ownership of Your Content

    You retain all ownership rights to the content you create, upload, post, or transmit through the App, including routes, descriptions, photos, videos, and comments ("User Content").

4.2 License to RouteMe

    By submitting User Content, you grant RouteMe a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the App and RouteMe's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the App (and derivative works thereof) in any media formats and through any media channels.

    This license extends to using your User Content for marketing, advertising, and promotional purposes related to RouteMe.

4.3 Public Nature of Shared Content

    Unless you set your account to private through your App settings, all routes you create (including titles, descriptions, images, and pinned locations) and your user profile (including username and shared content) are publicly visible to other users of the App and may be indexed by search engines. By making content public, you acknowledge and agree that it will be accessible to others.

    If you choose to set your account as private, only followers who have been granted permission by you will be able to view your profile and your routes.

4.4 Your Representations and Warranties

    You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish User Content you submit; and you grant to RouteMe the license set forth above. You will be solely responsible for your User Content and the consequences of posting or publishing it.

4.5 Content Moderation

    We reserve the right (but have no obligation) to remove, screen, edit, or block any User Content that we determine in our sole discretion violates these Terms or is otherwise objectionable, without prior notice.

5. Intellectual Property Rights

The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by RouteMe Teknoloji A.Ş., its licensors, or other providers of such material and are protected by Turkish and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the App for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App, except as generally and ordinarily permitted through the App's functionalities.

The RouteMe name, the RouteMe logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RouteMe Teknoloji A.Ş. or its affiliates or licensors. You must not use such marks without the prior written permission of RouteMe Teknoloji A.Ş.

6. Third-Party Services and Links

The App may integrate with or contain links to third-party websites, applications, and services (e.g., Google Maps for pinning locations, external navigation apps for route export, Google and Apple for authentication). These third-party services are not owned or controlled by RouteMe.

RouteMe has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website or service that you visit or use through the App.

Your interaction with any third-party services, including sharing or exporting routes to external navigation applications, is solely between you and that third party, and RouteMe is not responsible for any issues or data handling practices that may arise from such interactions.

7. Payments & Refunds (If applicable)

Fees are non-refundable unless required by law.

Subscription Cancellation: Users may cancel anytime; no refunds for partial periods.

8. Termination

We may suspend or terminate your account and access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the App will immediately cease. If you wish to terminate your account, you may simply discontinue using the App or contact us through the app settings.

9. Disclaimers

Your use of the App is at your sole risk. The App is provided on an "as is" and "as available" basis. RouteMe Teknoloji A.Ş. expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

RouteMe Teknoloji A.Ş. makes no warranty that (i) the App will meet your requirements; (ii) the App will be uninterrupted, timely, secure, or error-free; (iii) the results that may be obtained from the use of the App will be accurate or reliable; or (iv) the quality of any products, services, information, or other material obtained by you through the App will meet your expectations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall RouteMe Teknoloji A.Ş., its affiliates, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if RouteMe Teknoloji A.Ş. has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the App; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services obtained or messages received or transactions entered into through or from the App; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the App; or (v) any other matter relating to the App.

In no event shall RouteMe Teknoloji A.Ş.'s total cumulative liability to you for all damages, losses, and causes of action (whether in contract, tort (including negligence), or otherwise) exceed the amount paid by you, if any, for accessing the App during the twelve (12) months immediately preceding the date of the claim, or one hundred U.S. Dollars ($100), whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless RouteMe Teknoloji A.Ş., its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App, including, but not limited to, your User Content, any use of the App's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the App.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the App.

13. Governing Law & Dispute Resolution

Jurisdiction: These Terms shall be governed and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

Arbitration: Any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, shall be settled by arbitration in Istanbul, Turkey, in accordance with the Istanbul Arbitration Centre's (ISTAC) Rules of Arbitration. Class actions waived.

14. Miscellaneous

Force Majeure: We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and RouteMe Teknoloji A.Ş. regarding the App.

No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15. Contact Us

For any questions about these Terms, or to report violations, please contact us at:

RouteMe Teknoloji A.Ş.

Email: support@routeme.io

Address: KONAKLAR MAH. AKÇAM CAD. NO: 23 IC KAPI NO: 6 BESIKTAS / ISTANBUL