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Privacy Policy

1. Introduction

RouteMe Teknoloji A.Ş. ("we," "us," or "our") operates the RouteMe mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal data in compliance with:

  • EU General Data Protection Regulation (GDPR)
  • Turkey's Personal Data Protection Law (KVKK)

By using RouteMe, you agree to this policy.

2. Data We Collect

2.1 Personal Data

  • Account Information: Name, surname, username, age, gender.
  • Authentication Data: Google/Apple login credentials.
  • Location Data: GPS or manual input for route creation.
  • User Content: Uploaded routes, images, videos.

2.2 Automatic Data

  • Device Data: IP address, OS version, device model.
  • Usage Data: App interactions, ad clicks.

3. How We Use Your Data

  • To provide and improve RouteMe's features.
  • To personalize routes and ads (via Google AdMob).
  • To comply with legal obligations (KVKK/GDPR).

4. Legal Basis for Processing (GDPR/KVKK)

We process your data based on:

  • Consent: For marketing/tracking (you may withdraw anytime).
  • Contractual Necessity: To deliver the App's services.
  • Legal Compliance: Under KVKK and GDPR.

5. Data Sharing & Third Parties

  • Google AdMob: For ad personalization (subject to your consent).
  • Firebase Analytics: For app performance tracking.
  • MongoDB: Database storage (hosted in AWS Istanbul).
  • AWS (Amazon Web Services): Cloud infrastructure in Turkey.

We ensure third parties comply with GDPR/KVKK via Data Processing Agreements (DPAs).

6. Data Storage Location

All user data is stored in Turkey (AWS Istanbul) to comply with KVKK. Data transfers outside Turkey use GDPR-approved safeguards (e.g., SCCs).

7. Your Rights (GDPR/KVKK)

  • Access/Correction: Request your data via Settings.
  • Deletion: Delete your account anytime in Settings.
  • Opt-Out of Ads: Disable ad personalization in device settings.

To exercise rights, contact: support@routeme.io

8. Data Retention

We retain data until:

  • You delete your account.
  • Legal requirements expire (e.g., tax records).

9. Children's Privacy

RouteMe is not for users under 13. We do not knowingly collect children's data.

10. Changes to This Policy

We'll notify users of updates via the App or email.

11. Contact Us

For KVKK/GDPR requests:
Email: support@routeme.io
Address: KONAKLAR MAH. AKÇAM CAD. NO: 23 IC KAPI NO: 6 BESIKTAS / ISTANBUL